Shipping and Return Policies

Shipping Policy

Shipping to Lower Contiguous US States
Shipping is determined by the customer's selected shipping options for the lower contiguous US states.

Shipping to Alaska, Hawaii and US Territories
Shipping is determined by the customer's selected shipping options for the lower contiguous US states.

Shipping to Canada
Shipping is determined by the customer's selected shipping options for the lower contiguous US states.

Other International Shipping
Shipping is determined by the customer's selected shipping options for the lower contiguous US states.

We currently do not ship to South America, Central America or Africa.(If we have trouble shipping to your country we reserve the right to cancel your order and send you a refund)

Important Note for International Buyers! 

If you are importing our products into another country (Other than USA) you will be responsible for any Customs Fees, Duties or Taxes that your country charges for import. Our shipping prices are for transport only and do not account for any customs charges that your country imposes on you. 

UK Customers

The USPS tracking that we employ ends at the Royal Mail or Parcel Force facilities. You will be required to contact your local post when your tracking says “delivered”. They will tell you where to go to pay your fees and get your package released.  

Notes

We are able to offer lower prices because we carry less overhead when making our products in small batches.

You can expect your purchase to ship within 5 business days of the time you place your order. 

Please let us know how your shipping experience goes. We care about how this turns out for you and we would like your help to make the process better for future customers. Please email your experiences to sales@EcoDripper.com. 

Thank you.

Return Policy

All sales are final.

Customer issues with EcoDripper products can almost always be resolved by following usage tips on our website or calling us at:

Customers who insist on a refund must return their EcoDripper products at their expense to:

Thank you.